Return, Shipping & Payment
Information

​Returns & exchanges

• I gladly accept exchanges and cancellations

• Contact me within: 7 days of delivery

• Dispatch items back within: 14 days of delivery

• Request a cancellation within: 24 hours of purchase

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I don't accept returns

• But please contact me if you have any problems with your order.

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The following items can't be returned or exchanged

• Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Items on sale

Returns and exchange details:

• Items from my "sale" section are final sale. Other items may be returned for a store credit or exchange.

• I do not refund shipping costs, pay for return shipping, or pay for any reshipments.

• Consider that returns are a hassle as well as costly for both parties - check all measurements before purchasing and ask questions if need be.

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Delivery policies

I ship typically once or twice weekly via Canada Post with their most affordable available options.
Any customs & duty fees are the buyer's responsibility.

 

Canadian shipments:

• 1-7 business days for delivery

• Tracking included

USA shipments:

• 3-10 business days for delivery

• Tracking are not included (missing parcels are extremely rare)

• Orders over 1kg are expedited and will include a tracking number.

INTERNATIONAL: 

• Orders under 250g are shipped via air mail. Allow around 7 business days for delivery.

• Most orders are shipped via surface mail. Allow anywhere from 2-12 WEEKS (sometimes longer) for delivery.

• Tracking not included

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Payments

 Secure payment options

• Your payment secure through my website 

• I accept credit and debit cards, Apple Pay & Paypal